Program Manager

ATLAS Space Operations is the leading provider of Ground Software as a Service™ in the space communications industry. ATLAS’ revolutionary Freedom® Software Platform has been recognized by industry-leading publications and organizations such as Via Satellite and the World Teleport Association. Additionally, ATLAS was highlighted in the CIO Review: Telecom Edition as Company of the Year (2023) as well as one of the 10 Most Promising Technologies. Lastly, Aerospace & Defense Review acknowledged ATLAS as one of the Top Satellite Solutions Providers.

Our innovative approach to satellite communications leverages the cloud-hosted Freedom Software Platform and its global federated antenna network to achieve its mission of securing space access anytime, anywhere. As a Program Manager, you’ll play a crucial role in introducing and managing users of a global and highly capable ground system for both our commercial and U.S. Government customers.

Job Description:

The Program Manager (PM) is responsible for leading the operations, planning, and execution of strategic priorities to service ATLAS client commitments in an organized, disciplined, and predictable fashion. This role requires strong leadership and program management skills. Experience in managing US Government contracts is a plus. This individual is the principal link between ATLAS and its contracted customers and is responsible for requirements identification, project integration, and management of program schedule, cost, and risk. This position requires an understanding of satellite ground network operations and the technical requirements of supported spacecraft and launch vehicles. The PM also supports business development and sales activities by providing schedule and cost analysis associated with proposed technical solutions. Additionally, ATLAS PMs are closely involved in the financial operations of their accounts, including revenue projections and monthly invoicing, working in close partnership with the Finance team. The global nature of ATLAS operations often requires the PM to accommodate duty hours of customers and activities located in different time zones worldwide.

Essential Duties:

Ensure program and project execution are aligned with overall business strategy
Identify and manage project requirements across integration and operations
Track program schedule, cost, and integration progress using appropriate tools and techniques, including the Atlassian suite (Jira, Confluence) and Google Workspace
Manage contract deliverables while identifying and mitigating risks
Identify challenges and support cross-functional team managers to create solutions and ensure program success
Serve as the primary interface to assigned customers, representing the entire program team and ATLAS as a whole
Monitor and manage quality of service for assigned customers
Manage competing priorities across a diverse portfolio of programs, each at a different stage of its lifecycle, in a fast-paced and frequently changing environment
Create and maintain comprehensive project documentation
Lead and attend meetings, summarize discussions, identify follow-on actions and create and disseminate reports
Support proposal efforts and participate in ongoing business development
Maintain and regularly update monthly revenue projections based on assigned customer accounts’ usage
Prepare monthly customer invoices using ATLAS’s automated billing application, ensuring charges accurately reflect contracted services and usage, ahead of Finance issuing them to customers
Meet monthly, or more frequently as needed, with the Finance team to review revenue forecasts, and earned
versus outstanding revenue for assigned accounts

Required Qualifications:

Bachelor’s Degree (or equivalent experience) in technical or business discipline and 3+ years related experience
Understanding of space operations and related scientific principles including satellite communications
Experience in managing executive customer relationships. This individual must possess strong team building capabilities and have solid interpersonal and communication skills
Experience providing effective project oversight and resolving resource constraints / schedule conflicts
Experience managing teams, resolving resource constraints / schedule conflicts and providing effective project oversight
Proficiency in planning, scheduling, risk management, requirements management, budget planning and execution
Comfort working with revenue projections, invoicing, and other account-level financial reporting
Ability to travel (as required)

Desired Qualifications:

Satellite operations or satellite ground network experience
Project Management Professional (PMP) or similar certification (or ability to obtain)
Experience with Atlassian Products such as JIRA & Confluence
Data analysis skills
Possess or be eligible for a Top-Secret Clearance

Location:

Traverse City, MI

Salary:

$80,000 – $110,000

Benefits:

Competitive salary
Health, dental, vision, life insurance, 401K matching
$3k annual company contribution to HSA
Professional development opportunities
Flexible time off policy

Additional Information:

Military veterans and spouses are highly encouraged to apply
ATLAS is an Equal Employment Opportunity employer

ATLAS Space Operations, Inc. is committed to cultivating and preserving a culture of inclusion and connectedness, and we are proud to be an Equal Employment Opportunity employer. ATLAS Space Operations, LLC is a Michigan Veterans Affairs Agency Gold Level Veteran Friendly Employer. We encourage all qualified veterans, members of the National Guard or Reserves, and military spouses to apply for this job posting. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.